1. Responsibility and contact
Kriativos On Board, organized by Nerd Kriativa, is responsible for decisions about data handled in organizing the event, this website and the official charter bus. Royal Trip, MSC, WhatsApp and other external services also process data through their own channels, according to their policies and roles.
For privacy questions, access, correction, deletion or withdrawal of consent, email contato@kriativosonboard.com.br. Requests are free; we may ask only for the verification needed to protect your data.
For confirmation of processing or access to data, article 19 of Brazil’s LGPD provides for an immediate simplified response or a full statement within 15 days of the request. Other rights follow applicable deadlines and conditions.
2. Website, Onboard Manual and external services
You can read the guide without providing your name, email or phone number. Checklist progress stays in this browser’s local storage, is not sent to KOB and does not validate a booking, documents or boarding. You can clear progress in the checklist; the page remains available if storage is blocked.
Hosting may generate technical logs, such as IP addresses, timestamps and requests, for operations and security. Navigation analytics are optional and follow your choice in the cookie banner. Analytics cookies and identifiers should not be considered automatically anonymous.
The recording connects to YouTube only when you ask to watch it or choose a topic. When using the player or opening an external link, the service may receive technical information and process data under its own policy.
The Onboard Manual contact form is disabled. The website does not receive questions through that form or offer newsletter signup on that page.
3. Support and the official group
For passengers joining the cruise, the official WhatsApp group provides updates about activities, welcome kits and preparation. For bookings and travel questions, the private channel is Royal Trip. Individual information and documents should be handled through the appropriate private channel.
On WhatsApp, the number, name and profile you provide may be visible to the service and, in groups, to participants according to platform settings. Avoid posting identity numbers, documents, booking details or health information in the group. Joining is optional; contact the team if you need another way to receive guidance.
Joining the group, requesting support, using the checklist or booking the charter bus does not authorize newsletters or advertising. Event and charter bus channels have different purposes and audiences.
4. Charter bus, purposes and required data
Charter bus registration requests the data shown in its form, such as names, Brazilian CPF numbers, dates of birth, contacts and passenger identification. We use the data needed for bookings, payments, boarding lists, insurance and operational communications, according to the service and applicable requirements.
These activities may rely on contract performance or steps requested by passengers, legal obligations and the exercise of rights. Consent to analytics or marketing is a separate choice. Do not send card details, medical reports or documents through the public group.
Data about children and teenagers must be provided by a guardian or authorized person, considering their best interests and limited to travel needs. This data should not be included in promotional lists.
5. Emails and newsletters — Sender.net
We use Sender.net to manage lists and send emails. Depending on the mailing, the platform processes names and emails, supplied contact fields, subscription status, unsubscribes, bounces and open/click metrics. It acts as a processor for KOB’s list data.
Necessary notices about a purchased service must be distinguished from news and offers. Marketing requires specific, demonstrable permission: being on a list, in a group or holding a booking does not prove permission. The Onboard Manual does not create new subscriptions.
To stop promotional emails, use the unsubscribe link in the email footer or write to our privacy contact. Refusal does not prevent access to the guide or support. We may keep a minimal unsubscribe record to avoid further unwanted emails.
6. Sharing and processing outside Brazil
We share only what is needed with relevant providers: Locaweb hosting, transport operators and insurers, Mercado Pago for payments, Royal Trip for travel, Sender for emails, and Google/YouTube or WhatsApp when you use these services. We do not sell or rent contact lists.
These providers may process data outside Brazil. Conditions vary by service, contract and privacy policy. Using a provider is not presented as an automatic guarantee of compliance; you can request information about recipients and processing conditions.
Data may also be shared to comply with legal obligations, orders from competent authorities or the lawful exercise of rights.
7. Retention and protection
We limit processing to the stated purpose. Operational data is kept while needed to provide the service; financial records or records needed to exercise rights follow applicable obligations and deadlines. No single legal retention period applies to all data.
Marketing contacts should be used while valid permission exists, respecting unsubscribes. Unnecessary data should be deleted or anonymized where appropriate; legally permitted retention and minimal opt-out records may remain.
We use HTTPS and access controls for internal services. The checklist stays in your browser until cleared or until you remove website data. Cookie preferences have a cookie valid for up to 12 months; local storage copies may remain until changed or cleared.
8. Your rights and choices
You may request confirmation, access, correction, information about sharing, portability where applicable, objection to unlawful processing, anonymization, blocking or deletion, and withdraw consent. Deletion may have legal exceptions, which should be explained when handling your request.
Use contato@kriativosonboard.com.br to exercise your rights. For data processed directly by Royal Trip, MSC or external platforms, you may also contact the relevant responsible party. You may complain to Brazil’s ANPD.
Read the Cookie Policy or change your preferences below. This policy may be updated; the date at the top identifies the version. The legal reference is Brazil’s General Data Protection Law.